Question 1

Is WorkBee free?

Accepted Answer

Yes — WorkBee has a free plan forever for solo traders. Every paid plan starts with a 30-day free trial. No credit card is required to sign up.

Question 2

What trades does WorkBee support?

Accepted Answer

WorkBee supports plumbers, electricians, gas engineers, HVAC engineers, window cleaners, pest control, fire safety, domestic cleaners, gardeners, and property maintenance businesses. It works for any trade running jobs or recurring service rounds.

Question 3

Does WorkBee have a mobile app?

Accepted Answer

Yes. WorkBee Field is available on iOS and Android. Engineers can view their jobs, add photos and notes, capture signatures, log parts, and complete jobs — all from their phone.

Question 4

Does WorkBee work offline?

Accepted Answer

The WorkBee Field mobile app is designed to work in low-connectivity environments. Changes made offline are queued and synced automatically when a connection is restored.

Question 5

Can customers see their jobs and invoices online?

Accepted Answer

Yes. WorkBee includes a branded customer portal where your customers can view upcoming jobs, download compliance certificates, and pay invoices online.

Question 6

Does WorkBee support recurring rounds for window cleaners and gardeners?

Accepted Answer

Yes. WorkBee has a full rounds module built for businesses that run recurring service routes — window cleaners, domestic cleaners, and gardeners. It supports GoCardless direct debit collection per stop.

Question 7

Can I take payments through WorkBee?

Accepted Answer

Yes. WorkBee integrates with Stripe for card payments and GoCardless for Direct Debit. Customers can pay invoices directly through their portal, or you can collect payment on the day via the mobile app.

Question 8

Does WorkBee have an AI receptionist?

Accepted Answer

Yes. Buzz AI Receptionist is available on the Pro plan. It answers every inbound call, collects job details, and logs a full transcript into your WorkBee dashboard — automatically.

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